EU Label Compliance

Canada

Canadian labelling: bilingual text, metric units and the dealer's identity

Canada looks forgiving until you read the language rules. Two languages, metric first, and a province that legislates its own.

Example of the label this guide describes
Fac-simile of the file we deliver. Specimen data, invented company.

What must be bilingual

The product identity and the net quantity declaration must appear in both English and French. The dealer's name and principal place of business may appear in either language.

Bilingual does not mean a smaller French line underneath. The two versions carry equal weight, and an inspector reads the French one first if the complaint came from Quebec.

Metric, and metric first

Net quantity is declared in metric units using the prescribed symbols, with a minimum type height tied to the area of the principal display surface. Imperial figures may be added, but the metric declaration is the legal one.

The dealer

The label must identify the dealer — the person who manufactures, processes, produces or packages the product, or for whom it is made — with the principal place of business. An importer may be named as such with its Canadian address.

Our Canadian packs are signed by Goldman Services INC in Richmond Hill, Ontario, so the address printed belongs to a company established in the country.

Quebec

The Charter of the French Language adds its own requirements on packaging, inscriptions and, increasingly, on trade marks appearing on the package. Products designed for the rest of Canada often need a Quebec-ready variant, and we produce it from the same record.

Type size and the display surface

The net quantity declaration has a minimum type height tied to the area of the principal display surface, and the figures must be in bold type. Small packages do not get an exemption from the declaration, only a smaller prescribed size.

The declaration sits in the bottom third of the principal display panel in most cases, which constrains a layout designed for another market.

Where a product is sold by count rather than measure, the count is declared in the same way and the same bilingual rule applies.

Quebec beyond the packaging

The Charter of the French Language governs inscriptions on products, on packaging and on documents supplied with them, and recent amendments extend to trade marks appearing on the package where a generic term or description is included.

In practice this means a French version of descriptive elements even where the brand itself is protected, and a layout that leaves room for it from the start rather than as a sticker afterwards.

Imported goods and the dealer block

An imported product must identify either the Canadian dealer, or the foreign manufacturer with an indication that the goods were imported. The wording matters, and 'Imported by' followed by a Canadian address is the cleanest route.

Bilingual or not

ElementEnglishFrenchEither
Product identityRequiredRequired
Net quantityRequiredRequired
Dealer name and addressEither language
Instructions and warningsRequiredRequired
Marketing copyEither, subject to Quebec

How the pieces fit

The same information, in the order an inspector or a reviewer meets it.

Bilingual or not1Product identity2Net quantity3Dealer name and address4Instructions and warnings5Marketing copy

Words that keep coming up

Principal display surface
The part of the package visible under normal display conditions, used to calculate type sizes.
Dealer
A person who manufactures, processes, produces or packages a product, or for whom it is made.
Metric first
The requirement that the legal quantity declaration uses metric units.
Charter of the French Language
Quebec legislation governing the use of French, including on packaging.

Questions people ask

Is a sticker acceptable?

Usually yes, if it is permanent, legible and does not cover other mandatory information.

Does every word need translating?

Product identity and net quantity do. Marketing copy does not, although Quebec has its own view on how much French must appear overall.

Do I need a Canadian company?

Not for labelling, but the dealer identified must have a Canadian place of business, which is why our Canadian entity signs those packs.

Can I use one label for Canada and the United States?

Often yes, if it carries the bilingual identity and quantity and the US identity block, but the type sizes differ and must satisfy both.

Is French required outside Quebec?

Yes for the federal bilingual elements, everywhere in Canada.

Are stickers acceptable?

Yes if permanent, legible and not covering other required information.

Related guides

We write this label for you

Print-ready artwork for the markets you sell in, a permanent code with a public record, and a free reissue whenever your details change. Seven days free, no card.

Start free for 7 days See the plans

What you getFac-simile From €290Pricing Talk to us1 working day Free for 7 days