EU Label Compliance

Canada

Canadian labelling: bilingual text, metric units and the dealer's identity

Canada appears lenient until you review the language requirements. Two languages, metric first, and a province that legislates its own rules.

Example of the label this guide describes
Facsimile of the file we deliver. Sample data, fictitious company.

What must be bilingual

The product identity and the net quantity declaration must appear in both English and French. The dealer's name and principal place of business may appear in either language.

Bilingual does not mean a smaller French line underneath. The two versions carry equal weight, and an inspector reads the French one first if the complaint originated from Quebec.

Metric, and metric first

Net quantity is declared in metric units using the prescribed symbols, with a minimum type height related to the area of the principal display surface. Imperial figures may be added, but the metric declaration is the legal requirement.

The dealer

The label must identify the dealer — the person who manufactures, processes, produces or packages the product, or for whom it is made — with the principal place of business. An importer may be named as such with its Canadian address.

Our Canadian packages are signed by Goldman Services INC in Richmond Hill, Ontario, so the address printed belongs to a company established in the country.

Quebec

The Charter of the French Language imposes additional requirements on packaging, inscriptions and, increasingly, on trademarks appearing on the package. Products designed for the rest of Canada often require a Quebec-compliant version, which we produce from the same record.

Type size and the display surface

The net quantity declaration has a minimum type height related to the area of the principal display surface, and the figures must be in bold type. Small packages are not exempt from the declaration, only a smaller prescribed size.

The declaration is typically located in the bottom third of the principal display panel, which may constrain a layout designed for another market.

Where a product is sold by count rather than measure, the count is declared in the same manner and the same bilingual rule applies.

Quebec beyond the packaging

The Charter of the French Language governs inscriptions on products, packaging and accompanying documents, and recent amendments extend to trademarks appearing on the package where a generic term or description is included.

This means a French version of descriptive elements even where the brand itself is protected, and a layout that accommodates this from the outset rather than adding a sticker afterwards.

Imported goods and the dealer block

An imported product must identify either the Canadian dealer or the foreign manufacturer with an indication that the goods were imported. The wording matters, and 'Imported by' followed by a Canadian address is the clearest approach.

Bilingual or not

ElementEnglishFrenchEither
Product identityRequiredRequired
Net quantityRequiredRequired
Dealer name and addressEither language
Instructions and warningsRequiredRequired
Marketing copyEither, subject to Quebec

How the pieces fit

The same information, in the order an inspector or reviewer encounters it.

Bilingual or not1Product identity2Net quantity3Dealer name and address4Instructions and warnings5Marketing copy

Words that keep coming up

Principal display surface
The part of the package visible under normal display conditions, used to determine type sizes.
Dealer
A person who manufactures, processes, produces or packages a product, or for whom it is made.
Metric first
The requirement that the legal quantity declaration uses metric units.
Charter of the French Language
Quebec legislation governing the use of French, including on packaging.

Questions people ask

Is a sticker acceptable?

Usually yes, if it is permanent, legible and does not cover other mandatory information.

Does every word need translating?

Product identity and net quantity do. Marketing copy does not, although Quebec has its own view on how much French must appear overall.

Do I need a Canadian company?

Not for labelling, but the dealer identified must have a Canadian place of business, which is why our Canadian entity signs those packages.

Can I use one label for Canada and the United States?

Often yes, if it includes the bilingual identity and quantity and the US identity block, but the type sizes differ and must satisfy both.

Is French required outside Quebec?

Yes, for the federal bilingual elements, throughout Canada.

Are stickers acceptable?

Yes, if permanent, legible and not covering other required information.

Related guides

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